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Refund Policy

Last updated: 2/18/2026

Digital Products

Due to the nature of digital products (templates, documents, assets), all sales are generally final. Once you have gained access to the digital content, we cannot offer a refund, as the product is considered "consumed."

Subscription Services

For our subscription plans (Pro, Business), you may request a refund within 7 days of the initial purchase if you have not downloaded more than 3 premium templates. If you have exceeded this download limit, a refund will not be issued.

Exceptions

Refunds may be granted at our sole discretion in the following cases:

  • Duplicate purchase of the same product or subscription.
  • Technical issues preventing access to the service that we are unable to resolve.
  • Unauthorized transactions (proof of claim required).

Process for Refund

To request a refund, please email our support team at support@googdocs.comwith your order details and the reason for your request. Most requests are processed within 3-5 business days.